Tag: digital wallets

  • Smartphone penetration, internet connectivity innovation pivotal to increased access to mobile money services- Managing Director, PalmPay, Chika Nwosu

    Smartphone penetration, internet connectivity innovation pivotal to increased access to mobile money services- Managing Director, PalmPay, Chika Nwosu

    The Managing Director, PalmPay, Chika Nwosu has identified smartphone penetration, internet connectivity and innovative technologies as key factors that are crucial to increased access to mobile money services in Nigeria.

    Nwosu stated this during an interactive media engagement at the company’s head office in Lagos on Friday, January 2025.

    According to him, with smartphone penetration projected to reach 65% by 2026 and improved internet infrastructure, more Nigerians will be able to access mobile money services.

    He disclosed that, with fintech companies such as PalmPay evolving through digital wallets and seamless payment gateways, accessibility to mobile money service was bound to expand soon.

    He emphasized that with the demand for affordability of financial services growing, more opportunities would be unlocked for PalmPay in the near future.

     “From under 10,000 agents in 2015 to over 1.5 million agents in 2023, agent networks have become the backbone of mobile money operations in Nigeria. For this reason, we are more likely to see a sharp increase in the number of mobile money agents and merchants. Apart from that, MMOs will increasingly use artificial intelligence to improve customer experiences, such as machine learning, predictive analytics, and fraud detection,” he said.

    Also speaking, Head, Risk and Compliance, MLRO, PalmPay, Donald Ubeh revealed that an effort was ongoing to remove Nigeria from the FATF Grey list. He stated that with more collaboration with regulators and other financial institutions, it was only a matter of time before Nigeria’s name would be expunged from the list.

    While highlighting the impact of fintech companies such as PalmPay, Ubeh explained that the berth of PalmPay has led to economic empowerment, particularly for users and several Small and Medium Scale enterprises.

    He noted that many Nigerians, including bank customers, have migrated their funds to PalmPay owing to its convenience and accessibility.

    He added that mobile money operators were conceived to drive financial inclusion for the underserved and unbanked.

    According to EFInA, increasing adoption of fintech companies by Nigerians has led to an increase in financial inclusion rate by 13% in 13 years.

  • Feature- Nigeria’s Cashless Policy: A Significant Opportunity For Growth

    Feature- Nigeria’s Cashless Policy: A Significant Opportunity For Growth

    by Adedamola Giwa

    The vision of a cashless society, while ambitious, does hold the potential to bring about a range of benefits for the country and its people if implemented correctly. These transformations in the financial landscape have significant effects on the government, businesses, and society at large.

    As the world becomes increasingly reliant on technology, the traditional way of doing business is no longer feasible. A cashless society offers a more convenient and secure alternative to physical cash. The benefits are numerous, from faster transactions to reduced costs and risks associated with physical currency, such as theft and fraud. In the past, a cashless society was not an entirely new concept. However, with digital technology, it is now more achievable than ever. Electronic fund transfers, mobile payment apps, and digital wallets are now part of our everyday lives, and Nigeria is no exception. With the Cashless Policy, the country is on a path to become a cashless or cash-lite economy, and this presents an unprecedented opportunity for digital payment providers.

    Sweden is a prime example of a country that has gone cashless, with over 85% of all transactions now made electronically. This has resulted in the creation of innovative financial solutions such as instantaneous mobile payment systems and even a national digital currency. Kenya leads the way in Africa with  at least one individual in 96% of Kenyan households using MPesa for payments.

    Why the cashless policy?

    The Central Bank of Nigeria (CBN) has been driving the effort to establish a cashless society with several initiatives aimed at promoting digital payments and reducing the country’s dependence on cash for over a decade. The 2012 digital payments directive, issued by the CBN, was a significant milestone in this journey. The directive required financial institutions to increase their investment in digital payment infrastructure, promote digital payments among their customers, and work with the CBN to develop a strong regulatory framework. This initiative aimed to modernize the financial sector, increase transparency, and enhance efficiency in the economy. As a result, the country witnessed a range of achievements, which included the expansion of financial access points such as automated teller machines (ATMs), point of sale (PoS) terminals, mobile cash (mCash) facilities, as well as the proliferation of e-payment platforms, and a significant increase in the adoption of electronic channels.

    For its more recent initiative, the Central Bank of Nigeria recently rolled out a new policy on cash transactions that imposes a fee for daily cash withdrawals exceeding N500,000 for individuals and N3,000,000 for corporate entities. According to the Apex bank, this policy aims to decrease the amount of physical cash in circulation and promote electronic transactions for payments, transfers, and other financial activities, without completely eliminating cash.

    While this recent policy has raised mixed reactions following the CBN’s introduction of the revised cash withdrawal limits, it is important to recognize that the idea of digital payments is not new to Nigerians and a lot of progress has been made with the adoption of digital payments over the last 5 years. For instance, the number of Point of Sale (PoS) terminals rapidly increased from roughly 155,000 to 1.1 million between 2017 and April 2022 reflecting the growth in merchants and agent network. According to NIBSS, the value of electronic transactions recorded under the NIP platform increased by 42 percent to N387 trillion in 2022 from N272 trillion recorded in 2021. The growth in adoption can be attributed to greater awareness and understanding of online payments and how they work. In addition, the increasing availability of digital payment services – including peer-to-peer payments, mobile wallets, point-of-sale devices, and digital coins – proffers a plethora of options for businesses and customers, each promising transparency, efficiency, and convenience.

    Amid the current shortage of Naira in circulation, Nigerians are turning to alternative payment options. Payment solutions providers, Banks and other financial institutions should ensure businesses can operate and receive payments seamlessly online. At  JumiaPay, we are committed to helping our customers grow their businesses by providing them with seamless payment solutions as well as free consumer promotion and advertising. JumiaPay offers multiple payment options to customers including cards, bank transfers, and mobile money. If you are a subscription based business or digital lender requiring recurring payments from your customers, our card tokenization services are designed to meet your needs. Small businesses selling on social media are not left out, you can use the JumiaPay payment links to receive payments from your customers without requiring a website integration. This is just to mention a few of what JumiaPay offers. Any business seeking to grow in this tough operating environment, will find a reliable partner in JumiaPay.

    Conclusion

    Despite the challenges, the push by the Central Bank of Nigeria to modernize the country’s financial system to enable individuals and businesses to enhance their financial efficiency and security is commendable. This will pave the way for new innovations from digital payment providers and also encourage financial inclusion. As Nigeria continues to embrace the shift towards digital payments, it is vital that all stakeholders work together to ensure a seamless transition and maximize the benefits that a cashless society can offer.

    Adedamola Giwa is the Managing Director, JumiaPay, Nigeria