Tag: Dubai International Airport

Emirates delights customers with perfectly paired Moët & Chandon Champagne and Canapés Menu

In the heart of Emirates’ busiest lounge in Dubai – the Concourse B Business Class Lounge in Terminal 3, Dubai International Airport, sits a one-of-kind experience – the Moët & Chandon Champagne Lounge. Continuing Emirates and Moët Hennessy’s longstanding partnership of 32 years, the latest collaboration features a newly designed champagne and canapés pairing menu, curated over several months by Emirates master chefs and champagne experts from the house of Moët & Chandon. Created and constructed exclusively for Emirates, the elegant Moët & Chandon Champagne Lounge features an eye-catching golden wave design adorned with 2,400 intricate gold leaves applied individually by hand. Within the lounge, four of the finest Moët & Chandon champagnes are available, with latest collection launched last month featuring Moët & Chandon Impérial, Rosé Impérial, Nectar Impérial and Grand Vintage 2013. Before boarding a flight, Emirates customers are invited to relax in the lounge, and transform their waiting time into a learning experience and exploration of the pairing of iconic champagne and meticulously crafted cuisine. Customers will be able to sample and explore the pairings, which were crafted based on three principles;

Minimalist ingredients with maximum impact – Emirates chefs prioritized using high-quality, seasonal ingredients to create a symphony of flavours without overwhelming the palate. This approach allows the natural notes of the champagne to shine through and creates a more balanced dining experience, like the signature foie gras offering which features only three components: brioche, foie gras, and fig. This allows each ingredient to play its part, highlighting the richness of the foie gras with the sweetness of the fig and the buttery base of the brioche. Flavour harmony – Emirates and Moët & Chandon have carefully considered the flavour profiles of both the champagne and the canapés, ensuring they complement each other seamlessly, like incorporating berries or citrus that echo the fruit notes in the champagne, or balancing creamy textures with a touch of acidity.

Visual appeal – The pairing experts from Emirates and Moët & Chandon believe food should be a feast for the eyes as well as the taste buds and took pride in crafting visually stunning canapés that are meticulously arranged and plated, adding to the immersive experience.

The first Champagne guests are invited to sample is Moët Impérial Brut. With a striking nose of green apple and citrus, followed by mineral freshness and white flowers – this champagne is cellared for 24 months. It offers the blonde nuances of brioche, grains and fresh nuts, and its fine bubbles and subtle palate lends itself perfectly to seafood and pronounced acidity tempered by fat. Emirates has paired Moët Impérial Brut with four individual dishes, which are served throughout the month; Salmon tiradito on calamansi leche de tigre, Grilled Obsiblue shrimps, watermelon and feta salad, Tuna tartare with fresh orange segment, or Scallop tataki.

The second Champagne featured is Moët Rosé Impérial, cellared for 21 months and offering an intense bouquet of red fruits, rose petals and florals, underscored by a hint of pepper. This cuvée pairs perfectly with colourful summer vegetables and fresh green herbs. Emirates recommends trying Moët Impérial Rosé with four paired dishes, served throughout the month; Beetroot moutabel with akawi cheese and pine seeds, Fennel infused spinach and asparagus dip with grilled asparagus and yuzu pearls, Beetroot tartare with sesame seeds and dill or Bocconcini cheese with basil infused green melon and pine seeds.

The third recommended Champagne is the memorable Moët Grand Vintage 2013. Grand Vintage 2013 is a unique cuvée, benefitting from 7 years in the cellar and presenting soft autumnal notes, followed by a palate of ripe pear, grapefruit and toasted nuts. To enhance the delicacy of the Champagne, Emirates master chefs have paired Moët Grand Vintage 2013 with four bespoke dishes, served throughout the month; Foie gras on toasted brioche with fresh fig and Maldon salt, Duck rillette with chive mayonnaise, Foie gras on toasted brioche with quince and Maldon salt and Foie gras on toasted brioche with passionfruit, mango and Maldon salt.

The final Champagne featured in the pairing menu is the unique Moët Nectar Impérial, cellared for 18 months and featuring flavours of pineapple, mango, plum and apricot with a dash of vanilla. Ideally served with a sweet and fruity dessert, Emirates is serving Nectar Impérial with four dessert canapés, served throughout the month; Tropical crème, Mango trifle, Lemon cream pannacotta, and Blueberry cheesecake.

Access to the Moët & Chandon Champagne Lounge and new pairing menu is complimentary for all Concourse B Business Class Lounge guests in Terminal 3, Dubai International Airport.

January 19, 2025
Emirates rolls out travel advisory and December festive travel plan

Emirates recommends that customers plan their travel carefully this December, as departure numbers peak throughout the festive month including over the UAE National Day and Christmas period. During most December weekends, more than 75,000 Emirates passengers are expected to depart Dubai International Airport each day.

Emirates customers are advised to arrive at the airport up to 3 hours before a flight and take note of their boarding time to ensure they reach the departure gate on time. Travellers can take advantage of a wide array of check-in and baggage drop options from Emirates City Check In & Travel Store, to newly refurbished First and Business Class Check-In areas at Dubai International Airport, to private home check-in services and remote check-in facilities.

Download the Emirates App to check in online

Download the Emirates app for flight details at your fingertips. Book and change flights, download a digital boarding pass for most destinations, get notifications about your flight, check what meals will be served, pre-order your hot meal in Business Class, book a chauffeur drive service and even pre-select and plan movies to watch via ice inflight entertainment. Customers can also check in on Emirates.com. Online check-in and app check-in are both open 48 hours ahead of flight departure time.

Drop luggage off at the airport the day before

Emirates customers can drop off luggage at the airport the night before travel at no charge. Passengers who are departing from Dubai can check-in early and drop off their bags 24 hours before departure, or 12 hours before departure if flying to the US. Then closer to departure time, customers can proceed directly to the immigration area in the airport.

Swift check in at the Emirates City Check In & Travel Store

Save time at the airport and check in at the Emirates City Check‑in and Travel Store in ICD Brookfield Place, Dubai International Financial Centre (DIFC) instead. Conveniently located in the heart of the business district, Emirates customers can check in, drop luggage and enjoy the glamorous surrounds, as early as 24 hours and up to 4 hours before a flight. Customers can check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check-in kiosks, at dedicated desks with Emirates agents or via the world’s first robot check in agent- Sara.

Check-In for Emirates flights in Ajman

Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to 4 hours before the flight departs, check in baggage, and collect boarding passes, buy a bus ticket for AED 20 and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4am to 11.30pm. Upon arrival at the airport, travellers can continue through to their flight.

Check in from your own home

Passengers can also opt to check in at home in Dubai and Sharjah. DUBZ agents complete the check-in process in the customer’s home, hotel, or office, and take the bags to the flight while customers are free to breeze through the airport later. Passengers can book at least 24 hours before a flight and proceed to the airport check-in up to six hours before the flight departs. The Home Check-In service is complimentary for First Class passengers.

Enjoy the world-class airport experience at DXB with new First and Business Class check-in areas

Passengers can choose to use Emirates’ self check-in kiosks at the airport if they haven’t already checked in online. It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and use the baggage drop area to check-in bags. In Dubai International Airport, the Emirates First and Business Class Check In areas have been revamped, just in time for the festive season.

Pre Order your Duty-Free shopping

Customers who wish to save even more time can pre-order Duty-Free Shopping on EmiratesRED.com and get access to exclusive Duty-Free products, which are then delivered to their seat in the air. Luxury brands featured include Creed, Loewe, Mont Blanc, Bang & Olufsen, La Mer, Dr Levy, Cerruti, Yves Saint Laurent and many more. The pre-order service is available on most flights, and passengers can shop from 21 days up to 40 hours before their flight, providing their flight details during checkout. Cabin crew then delivers the order directly to the passenger’s seat inflight.

Special assistance for People of Determination

People of Determination can access dedicated support from trained Emirates and airport staff when travelling over the festive period. This includes a pre-planning guide for Dubai International Airport (DXB) for those with hidden disabilities, 2 hours complimentary parking at the airport and access to a dedicated priority lane for check-in, passport control, security and priority boarding if required. Passengers can check the Accessible Travel page on Emirates.com for information and contact their Emirates local office with queries.

November 29, 2023
Emirates and flyDubai deliver five unrivalled travel options to customers, five years on!

Emirates and flydubai are jointly celebrating five years of their extensive partnership, which began in 2017 by disclosing five highlights on how they have been able to achieve the feat of delivering historic benefits for travelers. In the span of five years, both airlines have successfully delivered their promise of offering customers unrivalled travel options to every corner of the globe. Most significant is the fact that the carriers’ joint route network has significantly expanded, enabling more than 11 million customers to connect on over 250,000 flights and benefit from seamless travel.

The innovative partnership goes beyond the standard code-sharing model and today includes integrated network collaboration, schedule optimization, seamless connectivity at Dubai International airport (DXB) between Terminals 2 and 3, baggage transfers on a single itinerary, as well as reciprocal loyalty benefits under the joint loyalty programme, Emirates Skywards.

In the span of these five years, the Emirates and flydubai’s partnership boasts of five key highlights with benefits to customers as follows:

·         A joint network that offers unrivalled choice: This network avails customers access to 215 destinations across 98 countries, with over 250 codeshare flights to choose from on an average day. Emirates customers can book flights to over 80 unique flydubai destinations and flydubai customers can choose from over 99 Emirates destinations. Popular customer favourites, whether travelling for business or leisure include: Kathmandu, Kuwait, the Maldives, Tel Aviv, and Zanzibar.

·         Joint loyalty programme maximizing customer rewards: Reportedly more than 8.5 million members have been able to enjoy joint Emirates and flydubai frequent flyer programme benefits, earning 150 billion Skywards Miles in the last five years through the partnership.

·         Seamless connectivity at DXB: The partnership offers customers seamless check-in, efficient baggage transfers, passenger access to Emirates’ lounges at Terminal 3 and the flydubai lounge at Terminal 2, reduced connection times as both airlines expand their flight schedules, and convenient connections to 33 flydubai destinations operated from Emirates Terminal 3 in DXB.

·         Continued network growth: Every month, new travel opportunities are being created for the 270,000 passengers who connect between both airlines as Emirates and flydubai continue to add more flights to their schedules. This offers customers more flexibility with multiple daily flight departures to destinations like Bahrain, Kuwait, Karachi, the Maldives, key cities in Saudi Arabia and Tel Aviv. Both airlines also continue to expand their networks, with Emirates recently reinstating flights to Rio de Janeiro and Buenos Aires. In 2022, flydubai’s network has grown bigger than ever, launching flights to Al Ula, Namangan, Osh, Pisa and Samarkand, to name a few. flydubai has also announced services to Gan in the Maldives, Cagliari and Milan-Bergamo in Italy, Corfu in Greece and Krabi and Pattaya in Thailand from 2023 as well as the resumption of flights to Abha, Ha’il, Hofuf and Tabuk in Saudi Arabia.

·         Continued investment in enhancing the customer experience: Emirates has said it will retrofit 120 aircraft with Premium Economy seats starting this month as part of a $2 billion investment which also includes elevated dining options and more sustainable choices. Flydubai, on the other hand, has debuted a new Business Class recliner seat offering customers more comfort on its short and medium-haul flights. In addition, flydubai has grown its fleet to 70 Boeing 737 aircraft and will retrofit a number of its existing aircraft, as well as equip its future aircraft, with its new Business Class seats.

The Emirates story started in 1985 when it launched operations with just two aircraft. Today, the Airline flies the world’s biggest fleets of Airbus A380s and Boeing 777s, offering its customers the comforts of the latest and most efficient wide-body aircraft in the skies. Emirates has continued to inspire travelers worldwide with its growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine, and world-class service.

November 23, 2022
Feature: Facts about Dubai’s Most Iconic Hotel, Burj Al Arab Jumeirah
It is well known to everyone that Burj Al Arab Jumeirah (https://www.Jumeirah.com) is an architectural marvel that has put Dubai on the world map. The sail-shaped hotel was designed to become the icon of Dubai; a hotel that reflected the emirate’s past and its future as well as its bold ambition to become one of the most culturally diverse and dynamic cities in the world. The all-suite hotel not only challenges the norms of hotel design but has also redefined the meaning of luxury hospitality in both Dubai and around the world. Dubai’s most iconic hotel and a global icon of Arabian luxury, Burj Al Arab Jumeirah is the flagship hotel of Jumeirah Group’s portfolio of exceptional properties, representing a timeless pinnacle of luxury.

In addition to being home to some of Dubai’s most exquisite destination dining experiences, from the Michelin-starred, three Toque Al Muntaha and the ultimate lifestyle destination at SAL, to the first man-made luxury beach facility of its kind at The Terrace with 24 luxury private cabanas, including 8 Royal Cabanas, we have wrapped up 6 facts that you’ve probably didn’t know about Burj Al Arab Jumeirah but are key contributors to creating a memorable experience.
1. Arrive in style: Burj Al Arab Jumeirah offers its own fleet of Rolls-Royces available for guests’ transfers to and from Dubai International Airport or around the emirate. For the ultimate arrival, guests can arrive by helicopter, landing on the iconic cantilevered helipad, suspended 212 meters above sea level.
2. A golden dream: The interiors of Burj Al Arab Jumeirah are gilded in 24-carat gold, with approximately 2,000sqm of 24-carat gold leaf used to embellish the hotel’s opulent interiors.
3. Taking wellness to the next level: Located on the 25^th floor, Talise Spa at Burj Al Arab Jumeirah is the first and only location in the Middle East – and second worldwide after the luxurious Capri Palace Jumeirah – to offer guests the exclusive Leg School®. Known throughout the world for its excellence in the prevention and cure of cellulite, water retention and all vascular problems in the legs, the unique programme has been developed over several years of practice and research to help improve the blood circulation of the lower limbs. The methodology, formulated and patented by Professor Francesco Canonaco, consists of the application of rich active substances and vaso-active elements, which produce a bio-stimulation on the outer and innermost layers of skin increasing elasticity and preventing stretch marks.
4. Michelin star dining: Burj Al Arab Jumeirah’s exceptional culinary talent and gastronomic experiences have been lauded in the inaugural Michelin Guide Dubai 2022, with its signature restaurant, Al Muntaha, gaining one Michelin star for its outstanding expertise and artistry. Serving up the finest Italian cuisine by acclaimed Chef Saverio Sbaragli, the stunning restaurant was recognised for its harmony of flavours and spectacular setting overlooking the city and crystalline Arabian Gulf.
5. Soak up the luxury with your own butler: The Burj Al Arab Jumeirah Terrace is a remarkable, one-of-a-kind restaurant, pool, beach and cabana space, offering hotel guests and Burj Al Arab members the finest Arabian hospitality. The private 10,000sqm outdoor luxury leisure facility stretches 100 metres out into the sea and is home to SAL Restaurant and two stunning pools, ideal for relaxing, cooling down and soaking up the Arabian sun within plush surroundings. The private cabanas offer unrivalled poolside facilities along with dedicated butler service, a dining, beverage and bar menu, spa menu, fully stocked mini-bars, espresso machines, as well as a private bathroom, shower area and a veranda overlooking the sea.
6. 24-Carat Gold Cappuccino: Burj Al Arab Jumeirah is offering guests the chance to indulge in a cappuccino sprinkled with 24-carat gold flakes. Dubai’s most iconic hotel introduced The Ultimate Gold Cappuccino served at its Sahn Eddar lounge, which is located within the hotel’s atrium, from 8am to 11pm. The coffee is made using 100% Arabica beans, mixed with foamed milk that is then blended with 24-carat gold. The drink boasts the hotel’s iconic sail-shaped design, and is served alongside a Grand Cru Guanaja, a chocolate marshmallow also sprinkled with gold.
November 2, 2022
Feature: Emirates shares 5 ways for families to travel smarter this mid-term

As schools break for mid-term holidays and a peak travel period kicks off from the 14 October onwards, Emirates announces a myriad of ways to ensure a smooth and swift travel experience for families, including new updates to the Emirates app and digital check-in options. All passengers are advised to arrive at the airport up to 3 hours before their flight and take advantage of Emirates’ multiple smart technologies to ensure seamless travel during the busy period.

1. Plan everything on the Emirates App

Passengers are encouraged to download the Emirates app on their mobile phones to get all the flight details at their fingertips. Users can now track their baggage, as well as book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book their chauffeur drive service and even pre-select and plan movies to watch via the ice inflight entertainment- so that no time is wasted in getting the kids comfortable and happy onboard.

2. Check in online, or remotely in Ajman

All passengers can check-in online 48 hours ahead of their flight using the online check-in option on www.emirates.com. In a few clicks, they can select a seat and preferred meal, and take advantage of any last-minute upgrade options. At the airport, it’s easy to drop bags at the dedicated baggage drop desks and download a digital boarding pass.

Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to 4 hours before the flight departs, present health documents, check-in baggage and collect boarding passes, buy a bus ticket for AED 20 and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4am to 11.30pm. Upon arrival at the airport, travellers can simply continue through to their flight.

3. Sort your luggage out in advance or check in from home

An excellent and complimentary option – especially for families travelling with children – is to drop luggage the night before travel. Passengers who are departing from Dubai can check-in early and drop off their bags to the airport 24 hours before departure, or 12 hours before departure if flying to the US or Tel Aviv, and then arrive to the airport and proceed directly to immigration.

Making travel swift and smooth, Emirates also offers a home check-in service in Dubai and Sharjah, fulfilled by DUBZ. DUBZ agents complete the check-in process in the customer’s home, hotel or office, and take the bags to the flight while customers are free to breeze through the airport later. Book and pay for the service at least 24 hours before the flight and passengers can proceed to the Airport check-in up to six hours before the flight departs. When a person books First Class, the home check-in service is complimentary.

4. Self Check-in kiosks at the airport

A quick and easy option once at the airport are the self check-in kiosks. Travellers can follow the steps on the touchscreen kiosk and complete the check-in process or operate the kiosk without touch using a mobile phone. It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and if you’ve already checked in online, there is also an option to use the baggage drop area to check-in bags.

5. Get smart with Biometrics

For First and Business Class customers departing Dubai, the Smart Tunnel at Dubai International Airport is a world-first for passport control, whereby passengers simply walk through a tunnel and are cleared by immigration authorities without human intervention or the need for a physical passport stamp. All it takes to register is a quick photo at check-in to capture facial data. Travellers can check-in, clear immigration, access the airport lounge in Concourse B, and board flights at selected gates purely by facial recognition or using their boarding pass.

Passengers can also register to use the Smart Gates at Emirates Terminal 3 and speed through Immigration every time they return to Dubai. If a UAE citizen or resident, passengers can use their passport, boarding pass or a valid UAE ID. Smart Gates can also be used by GCC national’s or a visa on arrival visitor with a biometric passport.

October 18, 2022
Emirates offers career opportunities and Dubai lifestyle to First Officers

Emirates, the world’s largest operator of Airbus A380s and Boeing 777s, is looking to recruit First Officers who meet the airline’s exceptional standards in safety, technical prowess and customer experience.

Successful candidates can look forward to climbing new career heights with Emirates’ all-wide-body fleet and ever-expanding global route network, and enjoy an excellent lifestyle in dynamic Dubai.

For pilots, a future with Emirates means flying to diverse destinations across the airline’s network spanning six continents and 140 destinations. It also means flying one of the world’s youngest and most modern fleet, now numbering 265 Airbus and Boeing aircraft.

With Emirates’ continuous investments in renewing its fleet, the airline’s pilots will also be flying Boeing 787-9 Dreamliners, Boeing 777-Xs and Airbus A350-900s in the coming years.

Emirates’ pilots complete robust, evidence-based training programmes in-house with highly skilled instructors in specially designed environments. The airline’s cutting-edge training facility houses 10 full-flight simulators for Boeing 777s and Airbus 380s.

The airline’s growth offers numerous opportunities for natural career progression – first officers can steadily grow to become captains, technical pilots, standards’ captains, examiners and instructors.

Emirates offers a range of benefits designed for pilots and their families to lead a fulfilling lifestyle – competitive tax-free salary, generous accommodation and education allowance, and excellent medical and dental cover.

Employees enjoy concessional cargo and travel benefits for the entire family, even friends’ tickets, across the airline’s global network. What’s more, the Emirates Platinum card offers a range of privileges and discounts across thousands of retail and hospitality outlets locally and globally.

Pilots can bid for preferred flights and destinations on Emirates’ advanced rostering system to ensure they have the opportunity to spend quality time with their loved ones on special days. On a typical work day, Emirates’ flight deck crew are chauffeured to and from home and journey through the fast-track check-in facilities at the airline’s headquarters.

Flight and cabin crew from over 160 nationalities enjoy a collaborative camaraderie that reflects the multicultural milieu of Emirates’ hub Dubai. The city’s reputation as a safe, secure, vibrant, and tech-savvy city is well-known. Major annual sporting events, a full range of lifestyle activities, first-class hospitality and dining, spectacular attractions, international schools and hospitals and excellent infrastructure all come together to make Dubai a city of choice for millions of expatriates.

As air travel continues to soar, Emirates is ramping up its services from one of the world’s busiest and best airports – the award-winning Dubai International.

Interested candidates can check out the eligibility criteria in full and apply online here: https://www.emiratesgroupcareers.com/pilots/

August 5, 2022
Emirates Skywards offers elite tier extension until 2022

Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, has rolled out new measures to offer its members more support, flexibility, and choice – allowing members to retain elite tier status until 2022.

The loyalty programme is one of the first in the world, and first in the region, to offer its members a generous extension on all tier status reviews scheduled for 2021, by an additional 12 months.

With travel restrictions still in place due to COVID-19, Emirates Skywards continues to pioneer new ways to offer its members greater reassurance during this time.

Emirates Skywards Silver and Gold members with a tier review date prior to 31 December 2021, will have their current tier status extended by an additional 12 months.

Emirates Skywards Platinum members with a tier review date prior to 31 December 2021, will also have their current tier status extended by 12 months, in addition to the Gold status of any nominee.

As an example, if a member has a current tier review date on 31 March 2021, their new tier review date will be extended to 31 March 2022.

The loyalty programme has also further extended the validity of any Skywards Miles due to expire since April 2020 until 30 June 2021. Skywards Miles can be redeemed up to 11 months in advance for an extensive range of rewards, including flight tickets on Emirates, flight upgrades, and many more privileges.

Members can fly Emirates with full confidence as the airline has revised its booking policies to offer customers generous re-booking terms and options. Customers who purchase a ticket for travel on or before 30 June 2021, can change their travel dates or extend the ticket validity for 2 years.

Emirates Skywards will also be rolling out more initiatives throughout the year to help members retain tier status, or fast-track to a higher tier status. Members can look forward to a year of delightful surprises including bonus tier miles, complimentary tier upgrades, paid tier opportunities, and many more exclusive offers.

Emirates Skywards has more than 27 million members worldwide. The loyalty programme offers four tiers of membership: Blue, Silver, Gold and Platinum, with each tier earning exclusive privileges. Members can earn Miles with partners ranging from airlines, hotels and car rentals to financial, leisure and lifestyle brands.

Skywards Miles can be spent on flight tickets on partner airlines, hotel stays, hospitality at sporting and cultural events, and money-can’t-buy experiences.

February 4, 2021

Emirates becomes one of the first airlines in the world to trial IATA Travel Pass, a digital platform for COVID-19 updates and test verification

Emirates has partnered with the International Air Transport Association (IATA) to become one of the first airlines in the world to trial IATA Travel Pass – a mobile app to help passengers easily and securely manage their travel in line with any
government requirements for COVID-19 testing or vaccine information.

IATA Travel Pass enables Emirates passengers to create a ‘digital
passport’ to verify their pre-travel test or vaccination meets the
requirements of the destination. They will also be able to share the
test and vaccination certificates with authorities and airlines to
facilitate travel. The new app will also enable travellers to manage all
travel documentation digitally and seamlessly throughout the travel
experience.

Prior to a full roll out, Emirates will implement phase 1 in Dubai for
the validation of COVID-19 PCR tests before departure. In this initial
phase, expected to begin in April, Emirates customers travelling from
Dubai will be able to share their COVID-19 test status directly with the
airline even before reaching the airport through the app, which will
then auto-populate the details on the check-in system.

Adel Al Redha Emirates’ Chief Operating Officer said: “While
international travel remains as safe as ever, there are new protocols
and travel requirements with the current global pandemic. We have worked
with IATA on this innovative solution to simplify and digitally transmit
the information that is required by countries and governments into our
airline systems, in a secure and efficient manner. We are proud to be
one of the first airlines in the world to pilot this initiative, which
will provide an enhanced customer experience and conveniently facilitate
our customers’ travel needs.”

Nick Careen, IATA Senior Vice President for Airport, Passenger, Cargo
and Security said: “We’re proud to work with Emirates to make IATA
Travel Pass available in the Middle East region. With its global
customer base and network traffic, Emirates as a partner will also bring
invaluable input and feedback to improve the Travel Pass programme. This
is the first step in making international travel during the pandemic as
convenient as possible giving people the confidence that they are
meeting all COVID-19 entry requirements by governments. As borders
re-open, IATA Travel Pass will be further enhanced with more
capabilities to meet all governments testing or vaccination verification
requirements and Emirates customers will be among the first to have
these services.”

Within the IATA Travel Pass app, the integrated registry of travel
requirements will also enable passengers to find accurate information on
travel and entry requirements for all destinations regardless of where
they are travelling from. It will also include a registry of testing and
eventually vaccination centres – making it more convenient for
passengers to find testing centres and labs at their departure location
which meet the standards for testing and vaccination requirements of
their destination.

The platform will also enable authorized labs and test centres to
securely send test results or vaccination certificates to passengers.
The global registry, managed by IATA, will manage and allow the secure
flow of necessary information amongst all stakeholders and to provide a
seamless passenger experience.

Emirates is committed to providing a seamless customer experience at all
touchpoints. In the last few months, it has introduced a smart
contactless journey with an integrated biometric path and other services
including self-check-in and bag drop kiosks at Dubai International
airport for a smoother airport experience.

January 29, 2021

Emirates Rated The World’s Safest Airline

Emirates Rated The World’s Safest Airline—Emirates has been rated the safest airline in the world in its response to the COVID-19 Pandemic according to the Safe Travel Barometer.

The airline, which has set industry-leading safety standards since the resumption of its operations back in May, has topped the ranks with a ‘Safe Travel Score’ of 4.4 out of 5.0 among 230+ airlines evaluated worldwide. The score is based on an independent audit of 26 health and safety parameters evaluating safety protocols, traveller convenience and service excellence announced by airlines.

Safe Travel Barometer is the world’s most comprehensive solution to monitor and benchmark supplier initiatives in the travel, tourism and hospitality industry for the post-COVID world. Its rating mechanism considers safety measures and hygiene standards across all touchpoints of a traveller’s journey which Emirates has consistently delivered on.

At every step of the journey, Emirates has spared no effort to prioritise the care, health and safety of its customers, employees and communities.Enhanced biosafety measures taken by the airline include the distribution of complimentary hygiene kits, protective barriers at check-in desks and immigration counters, personal protective equipment and new safety protocols for cabin crew and airport employees in customer facing roles, and elevated aircraft cleaning procedures including the frequent cleaning and disinfecting of aircraft lavatories every 45 minutes during flights, amongst many other measures.

Emirates has also led the way in traveller convenience which was another sub-category considered by the Safe Travel Barometer. The airline was first in the industry to offer its customers free Covid-19 cover to help them travel with more confidence, knowing that medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days will be covered if they are diagnosed with COVID-19 during their travel, while they are away from home. Emirates’ booking policies also offer customers great flexibility and confidence to plan their travel. Customers have options to change their travel dates, or extend their ticket validity for 2 years.

In addition, the airline launched initiatives to help its loyal Emirates Skywards members retain their tier status and introduce new ways for them to earn and spend their Miles.The Safe Travel Barometer was launched in 2020 to monitor global traveller health and safety measures, traveler convenience initiatives and overall traveler experience which influences traveler’s decision-making and the actual journey in the new normal. The Safe Travel Score is an industry-first COVID-19 rating initiative, created in the wake of recovery from the pandemic.

Safe Travel Barometer is a B2B solution by Safe Travel Technologies, an independent subsidiary of VIDEC, a travel industry advisory and consulting firm. The coverage includes more than 2,000 companies across 10 industry categories, 50 parameters, and traveller arrival information on more than 80 destinations.

Emirates resumed its daily service to Lagos from 1 November. The expanded schedule of daily services offers enhanced connectivity for Nigerian customers to Emirates’ growing destination network via Dubai of close to 100 destinations

November 17, 2020
Emirates resumes daily flight to Lagos

Emirates has announced an increase to its four times a week service to Lagos to a daily flight from 1 November. The expanded schedule of daily services offers enhanced
connectivity for Nigerian customers to Emirates’ growing destination network via Dubai of close to 100 destinations.

Emirates operates its modern Boeing 777-300ERs between Lagos and Dubai. EK 783 departs Dubai at 10:30, arriving in Lagos at 15:40. The return flight, EK 784, departs Lagos at 18:10, arriving in Dubai at 04:15 the next day.

Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Dubai is one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety. To ensure the safety of travelers, visitors, and the community, COVID-19 PCR tests taken within 96 hours of travel are mandatory for passengers arriving to Dubai (and the UAE).

Nigerian travelers can now travel with confidence thanks to the free cover on COVID-19 related medical expenses should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 December 2020 and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates
destination.

The free, global cover for COVID-19 related costs is further complemented by the comprehensive set of measures that Emirates has put in place at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

Emirates has also revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases, or request refunds via an online form on Emirates’ website or via their travel booking agent.

November 5, 2020