FirstBank has issued a statement regarding the recent WhatsApp voice message alleging that the FirstMobile application has been compromised. We wish to state unequivocally that the claim is false and misleading.
https://www.digital.zenithbank.com/ZEQ/ZEQ-jan-2026/index.html#p=1FirstMobile is secure and fully operational, supported by a robust information security infrastructure. The Bank continuously invests in world-class technology and cybersecurity protocols to ensure the highest standards of resilience, reliability, and security across all our digital channels.
The bank assures our customers and other stakeholders that their funds remain safe and secure, and that the FirstMobile application and all other FirstBank digital channels continue to operate securely.
Stakeholders were urged to disregard the fraudulent message, refrain from sharing unverified information that may cause unnecessary concern, and rely solely on FirstBank’s verified communication channels for accurate updates.
