Category: Aviation

  • Emirates profit soars to $6.2 billion, emerges as the world’s most profitable airline.

    Emirates profit soars to $6.2 billion, emerges as the world’s most profitable airline.

    Emirates Group today released its 2024-25 Annual Report, achieving new record profit, EBITDA, revenue, and cash balance levels. This outstanding performance places the Emirates Group as the most profitable aviation group globally in the 2024-25 reporting period, with Emirates reporting the best result in its history to become the world’s most profitable airline.

    Both Emirates and dnata contributed record revenues in 2024-25, as the Group expanded its operations around the world to meet voracious customer demand for its high-quality products and services. For the financial year ended 31 March 2025, the Emirates Group reported a record profit before tax of US$ 6.2 billion), up 18% from last year and a record revenue of $ 39.6 billion. The level of cash assets also climbed to S$ 14.6 billion), up 13% from last year.

    Emirates earns its place as the world’s most profitable airline, reporting a record profit before tax of $5.8 billion), up 20% from last year and a record revenue of $34.9 billion. It also reported its highest-ever level of cash assets at US$ 13.5 billion, 16% higher compared to 31 March 2024.

    The Group declares a dividend of US$ 1.6 billion) to its owner, the Investment Corporation of Dubai (ICD). This is the first financial year that the UAE corporate tax, enacted in 2023, is applied to the Emirates Group. After accounting for the 9% tax charge, the Group’s profit after tax is $5.6 billion.

    His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “It is no accident that Dubai has produced hugely successful global aviation entities including Emirates and dnata. Dubai’s aviation sector has become an influential force on the global stage thanks to visionary leaders, strategic planning, co-ordinated execution, and strong support from our customers, business partners, and all the people of Dubai.

    “When the government set up Emirates 40 years ago and we began expanding dnata’s capabilities to support the city’s growth, we had a clear mission – be the best at what we do; and deliver value to Dubai, our stakeholders, and the communities we serve.

    “With that in mind, we’ve kept a laser focus on providing great products and services, and we continually invest in technology and talent to increase our competitive edge. We look after our people and our customers, and we work hard to impact our communities positively. We don’t cut corners, and we don’t take shortcuts that put our future at risk for short term gains. By building our business models around these principles and Dubai’s unique strengths, the Emirates Group has thrived and stayed resilient through geo-political and socio-economic challenges over the years.”

    HH Sheikh Ahmed added: “For 2024-25, the Emirates Group has raised the bar to set new records for profit, revenue, and cash assets. Through the year, Emirates and dnata were able to move quickly to meet the strong demand for air transport services across markets and win over customers – thanks to our non-stop investments in our people, in building partnerships, and in delivering great products and services.

    In 2024-25, the Group collectively invested $ 3.8 billion in new aircraft, facilities, equipment, companies, and the latest technologies to support its growth plans.

    The Group’s total workforce grew by 9% to 121,223 employees, its largest size ever, as Emirates and dnata continued recruitment activity around the world to support its expanding operations and boost its future capabilities.

    Commenting on the outlook for 2025-26, Sheikh Ahmed said: “We enter the year ahead with excitement and optimism. Our excellent financial standing enables us to continue building on and scaling up our successful business models. While some markets are jittery about trade and travel restrictions, volatility is not new in our industry. We simply adapt and navigate around these challenges.

    “Emirates will strengthen our network connectivity with the expected delivery of 16 A350s and 4 Boeing 777 freighters in 2025-26, providing much-needed capacity to meet customer demand. Our retrofit programme will continue apace to provide our customers the latest Emirates products and a more consistent experience across our A380, 777 and A350 fleet.

    “dnata is on a steady growth path with facility investments coming to fruition in key markets, including the opening of new facilities in Amsterdam, Dubai and Erbil next year which will significantly expand our cargo handling capacity and capabilities.

    “Work is already underway at the new Al Maktoum International airport (DWC) and broader development around Dubai South. Our planning teams are working closely with Dubai airports and other entities to design and deliver the future of aviation and the best possible travel experiences.

    “We’ve set high targets for ourselves, but I am confident that our talented workforce and Dubai’s winning formula will empower the Emirates Group to forge an even brighter future, and deliver even more value to the people, cities and communities we serve.”

    Emirates’ total passenger and cargo capacity grew 4% to 60.0 billion ATKMs in 2024-25, recovering to near pre-pandemic levels. During the year, Emirates launched two new destinations – Bogotá and Madagascar; restarted flights to Phnom Penh, Lagos, Adelaide and Edinburgh; and strengthened services to 21 other destinations to meet rising demand. By 31 March, Emirates served 148 cities in 80 countries and territories. Emirates also grew its partnerships to 33 codeshare and 118 interline

  • SAHCO clinches British Airways Safety and Punctuality Awards once again for Lagos and Abuja Stations

    SAHCO clinches British Airways Safety and Punctuality Awards once again for Lagos and Abuja Stations

    Skyway Aviation Handling Company (SAHCO) PLC has once again demonstrated its leadership in aviation ground handling by winning the prestigious British Airways Safety and Punctuality Bronze Awards for both Lagos and Abuja stations for Q1 2025. The awards recognize SAHCO’s exceptional performance in meeting British Airways’ punctuality targets and upholding the highest safety standards in the Middle East, Africa, and Asia Pacific region.

    British Airways presented the awards in recognition of SAHCO’s consistent professionalism and seamless ground handling services during the first quarter of 2025. Both Lagos and Abuja stations achieved the airline’s Adjusted Departure Closure (aDC) target of 96% each month during the period — a reflection of SAHCO’s unwavering commitment to operational excellence.

    “Safety and punctuality are pillars of the aviation industry,” said Hellen O’Connor, Regional General Manager for British Airways, Middle East, Africa, and Asia Pacific. “We congratulate SAHCO in Lagos and Abuja for their outstanding contributions in achieving our Q1 punctuality goals.”

    Since the inception of the awards, SAHCO has been a consistent winner across all categories. In 2024 alone, the Lagos station received Bronze, Silver, Gold, and Platinum awards, while Abuja earned the Bronze award — a testament to the company’s relentless pursuit of excellence.

    In response, SAHCO’s Managing Director/CEO, Mrs. Adenike Aboderin, expressed appreciation to British Airways for the continued recognition. “We are delighted to receive this honour. SAHCO is committed to providing world-class ground handling services with the use of advanced, eco-friendly equipment. This award is a testament to the hard work and dedication of our team nationwide.”

    Also, SAHCO PLC and its Assistant General Manager, Safety and Quality Assurance, Mrs. Christy Oseghale, were honoured with the Special Safety Merit Award at the 2025 Nigeria Safety & Security (NSAS) Awards and Lecture, organized by Safety & Security Watch (SSWatch) Magazine, to commemorate the ILO World Day for Safety and Health.

    Mrs. Oseghale was specially recognized as a Safety Champion for her leadership in promoting a safety-first culture, contributing to national awareness, and helping to elevate industry benchmarks.

    “I’m deeply honoured by this recognition,” she remarked. “At SAHCO, safety is not negotiable. We are committed to safeguarding lives, equipment, and operations through best-in-class safety standards.”

    “SAHCO prioritizes safety in every aspect of its operations,” said Dr. Chinyere Amaechi, Managing Editor of SSWatch Magazine. “The company’s multiple certifications and gender-inclusive safety culture reflect its reputation as one of Nigeria’s most compliant aviation service providers.”

    With these accolades, SAHCO PLC continues to cement its position as a leading provider of safe, reliable, and innovative ground handling services across Nigeria’s aviation landscape.

  • NAMA MD Bags Fellowship Award for Distinguished Leadership Conduct

    NAMA MD Bags Fellowship Award for Distinguished Leadership Conduct

    The Managing Director of the Nigerian Airspace Management Agency (NAMA), Engr. Farouk Ahmed Umar, has been conferred with a prestigious fellowship award by Better Nigeria in Practice of Good Conduct, a forum facilitated by Observers Watch which is dedicated to promoting ethical conduct in public service and private sector, in recognition of his “exceptional leadership, integrity, and commitment to ethical governance in public service.”

    The award ceremony, which took place at the Shehu Musa Yar’Adua Centre in Abuja, as part of activities marking the 2025 International Workers Day, attracted government officials, eminent Nigerians and the general public, where awards and recognition were given to individuals and institutions who had exhibited dedication to transparency, accountability, and the advancement of national development ideals.

    In his citation, the group commended Engr. Farouk for his transformative leadership at NAMA as well as efforts at modernizing the nation’s air navigation systems, promoting professional standards, and fostering a culture of service excellence.

    “Under his stewardship, NAMA has witnessed significant operational improvements, enhanced safety protocols, and the implementation of cutting-edge air traffic management technologies, all achieved with a strong ethical foundation,” the citation stated.

    Receiving the award, Engr. Farouk expressed gratitude for the honour, dedicating it to “the hardworking staff of NAMA,” stressing that the recognition would go a long way in strengthening his commitment towards upholding the principles of good governance in the agency.

    “This award is a testament to the fact that integrity still counts in public service. It will inspire us to continue to deliver on our statutory mandate with diligence, transparency, and a deep sense of national duty,” Farouk said.

    The fellowship award by Better Nigeria in Practice of Good Conduct is bestowed annually on outstanding Nigerians who exemplify the values of good character, effective leadership, and a commitment to national progress.

  • Emirates and the Nigerian Ministry of Art Culture Tourism and the Creative Economy sign MoU to Stimulate Inbound Tourism

    Emirates and the Nigerian Ministry of Art Culture Tourism and the Creative Economy sign MoU to Stimulate Inbound Tourism

    Emirates and Nigerian Ministry of Art Culture Tourism and the Creative Economy have signed a Memorandum of Understanding (MoU) at the 2025 Arabian Travel Market, to boost international visitors to Nigeria. The partnership underscores the airline’s commitment to the market through attracting visitors from across its global network of more than 140 passenger destinations, as Nigeria’s tourism roadmap aims to make the country a major holiday destination in Africa.

    Under the MoU, Emirates will help to promote inbound tourism to Nigeria from key markets on its network, encouraging travellers to experience the country’s rich cultural heritage and diverse natural beauty, from sunlit coastlines to vibrant wetlands. Both partners will also develop programmes for trade partners, hoteliers and tour operators, to showcase the Heartbeat of Africa as well as exploring incentives, familiarisation trips and other marketing initiatives.

    The Memorandum of Understanding was signed by Adil Al Ghaith, Emirates’ Senior Vice President, Commercial Operations, Centre, and Mr. Abiola Abdulkareem, Special Assistant to the Honourable Minister on Sub-National Development and tourism, in the presence of the Honourable Minister of Art, Culture, Tourism, and the Creative Economy, Barrister Hannatu Musa Musawa; Mr. Faiz Imam, Chief Adviser to the Honourable Minister; H.E. Zayyanu Ibrahim, Consul General of the Federal Republic of Nigeria in Dubai, UAE; Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer; Nabil Sultan, Emirates’ Executive Vice President, Passenger Sales and Country Management; alongside other senior officials.

    Commenting on the signing, Adnan Kazim said, “Since resuming operations to Lagos in October 2024, we have focused on deepening our strategic partnerships with key stakeholders in Nigeria’s aviation, tourism and trade sectors. This partnership with the Nigerian Tourism Ministry solidifies our commitment to driving international travellers to experience the country’s fascinating history, its urban cities, the untapped, stunning natural world and, of course, the warm hospitality that characterizes Nigerian culture.”

    In her remarks, Barr. Hannatu Musa Musawa, Honourable Minister of Art, Culture, Tourism & the Creative Economy, expressed her enthusiasm about the collaboration: “This partnership with Emirates marks a pivotal moment for Nigeria’s tourism sector. It serves as a critical springboard for driving inbound tourism as we work towards delivering on our Destination 2030 Soft Power Initiative, endorsed by Mr. President to position Nigeria as a global leader in culture, heritage, and creativity. Strengthening strategic alliances with international stakeholders like Emirates not only opens new gateways for visitors but also empowers local communities, stimulates economic growth, and showcases Nigeria’s extraordinary cultural tapestry to the world.”

    Nigeria’s tourism sector is poised for significant growth, fuelled by major investments in infrastructure, tourist facilities, and enhanced connectivity to and from the country. The partnership between Emirates and the Ministry — to be driven by its agency for tourism promotion, the Nigerian Tourism Development Authority (NTDA) — supports this exciting new chapter. It is further bolstered by the recently signed interline agreement between Emirates and Air Peace, which expands Emirates’ reach to 13 additional cities across Nigeria. Travellers flying from Dubai to Lagos can now seamlessly connect to destinations including Nigeria’s capital and cultural heart, Abuja; the historic city of Benin; the natural wonders around Calabar; and many other vibrant cities — all on a single, frictionless ticket.

    Emirates is one of only two airlines operating First Class into Lagos, offering the best experience in the sky defined by the airline’s renowned luxurious touches, comfort and privacy. Inbound tourists will get a taste of Nigerian culture before they even land, dining on regionally inspired multi-course menus and tuning into Nigerian movies on Emirates’ award-winning inflight entertainment system, ice.

  • Shaping Africa’s Public Service for Global Impact: A Critical Look at the AIG Public Leaders Programme

    Shaping Africa’s Public Service for Global Impact: A Critical Look at the AIG Public Leaders Programme

    This initiative reflects a broader trend observed globally: the recognition that leadership development is crucial for reform

     Across the globe, effective public service stands as the cornerstone of sustainable governance and development. From Europe to Asia, the drive to professionalise public administration has transformed nations by ensuring citizens receive timely, efficient and equitable services. In Africa—where rapid urbanisation, economic transformation and social inclusion remain at the forefront of developmental agendas—public service reform is not merely an administrative necessity but a bold vision for achieving resilient, empowered communities.

    In Nigeria and throughout the continent, the challenges are well documented. Public sectors often grapple with underfunding, inefficient processes and inadequate capacity-building initiatives. The absence of robust institutions leaves millions facing inequality, with gaps in service delivery hindering economic progress. Yet, these challenges also present a unique opportunity: a call to reimagine public service as a transformative force that can uplift communities, empower citizens and drive economic growth.

    Against this backdrop, the AIG Public Leaders Programme (AIG PLP) emerges as a noteworthy initiative. Established by the Aig-Imoukhuede Foundation in 2021 and developed in partnership with the University of Oxford’s Blavatnik School of Government, the programme is designed not as a quick fix but as a long-term investment in leadership excellence. Its intensive curriculum is tailored to equip public sector leaders with the analytical tools, strategic insights and mentoring support necessary to navigate the complexities of modern governance.

    What sets the AIG PLP apart is its commitment to practical, measurable outcomes. Participants not only engage in world-class training but are also tasked with real-world challenges through a reform project, which encourages innovative solutions to entrenched problems across Ministries, Departments and Agencies. For instance, an alumnus of the programme reengineered operations at a Primary Healthcare Centre, reducing patient waiting times dramatically—a model now poised for replication across Nigeria and beyond. In addition to this achievement, the initiative has spurred transformative changes in other critical sectors. At the Nigerian Airspace Management Agency, efforts under the programme contributed to the development of Africa’s first standardised on-the-job training manual for Air Traffic Safety Electronics Personnel, significantly enhancing aviation safety and operational efficiency. Similarly, the National Agency for Food and Drug Administration and Control has benefited from an automated dossier review process that resolved a 15-year backlog in regulatory approvals, thereby accelerating access to essential medicines.

    This initiative reflects a broader trend observed globally: the recognition that leadership development is crucial for reform. Across continents, countries are investing in tailored training programmes that empower public servants to be more responsive, efficient and innovative. In Africa—and Nigeria in particular—such efforts are vital. With populations that are rapidly expanding and economies in constant flux, the need for a well-equipped, agile public sector cannot be overstated.

    The statistics behind the programme’s impact are telling. Over 230 reform projects already reshaping the public sector landscape have been instituted across various Ministries, Departments and Agencies by the participants of the programme, and a call for applications for the next cohort is currently underway.

    In Nigeria, where administrative reforms have the potential to redefine governance and public welfare, the AIG PLP offers a model worth emulating. Its comprehensive approach not only addresses immediate challenges but also builds a sustainable pipeline of leaders capable of steering long-term change. The initiative reinforces the idea that strategic investments in human capital are essential for creating resilient institutions, capable of driving economic growth and enhancing the quality of life for millions.

    Ultimately, the future of Africa’s public service hinges on the cultivation of visionary leaders who can bridge global best practices with local realities. The AIG Public Leaders Programme serves as a compelling reminder that, when public servants are empowered with the right skills and insights, transformative change is not only possible—it becomes inevitable. One leader, one organisation, one innovative solution at a time, Africa is shaping its own future.

  • SAHCO Plc Chairman, Afolabi, honoured at 14th NIGAV Awards

    SAHCO Plc Chairman, Afolabi, honoured at 14th NIGAV Awards

    The Chairman of SIFAX Group, Barr. Dr. Taiwo Afolabi (CON), has been honoured with the prestigious Aviation Industry Investor’s Award at the 14th Nigeria Aviation (NIGAV) Awards and Ministerial Dinner. Additionally, Skyway Aviation Handling Company (SAHCO) PLC received the Aircraft Handling Service Achievement Award at the same high-profile industry event.

    The NIGAV Awards, recognized as Nigeria’s most prestigious air transport award, celebrate excellence in the aviation industry.

    According to Mr. Fortune Idu, Founder and Convener of the NIGAV Awards, the initiative aims to foster industry harmony, encourage healthy competition, and inspire safer and more sustainable air service delivery across the country.

    Mr. Idu lauded Dr. Taiwo Afolabi for his transformational investments in ground handling services and aviation industry and tourism, noting that his contributions have led to the establishment of one of the best ground handling companies in Africa, and his footprint is all over the marine, aviation, transportation, hospitality & tourism industries.

    SAHCO is a foremost ground handling company in Nigeria equipped with ultra-modern facilities and a highly trained workforce, operating seamlessly across all commercially operated airports in the country.

  • SAHCO wins 2024 Logistics Innovation Award

    SAHCO wins 2024 Logistics Innovation Award

    Skyway Aviation Handling Company (SAHCO) PLC has been honored with the prestigious Logistics Innovation Award 2024 by the Air Transport Quarterly (ATQ) Magazine Editorial Board in recognition of its outstanding contributions to innovation and operational excellence in the Aviation Ground Handling sector. 

    The award was presented to SAHCO during the 4th Annual ATQ Awards held at the Country Club Hotel, GRA, Ikeja, Lagos. This recognition underscores SAHCO’s unwavering commitment to delivering world-class logistics and aviation handling services, consistently setting industry benchmarks through efficiency, reliability, and customer-centric solutions. 

    As a leading provider of aviation ground handling services in Nigeria, SAHCO remains at the forefront of industry innovation, consistently setting new standards in operational excellence, cutting-edge solutions, and superior customer service. This latest accolade further solidifies SAHCO’s reputation as a trailblazer in the aviation ground handling and logistics industry. 

    Skyway Aviation Handling Company (SAHCO) is a top-tier aviation ground handling and logistics provider in Nigeria, specializing in cargo handling, ramp handling, passenger services, warehousing, and aviation security. Committed to operational excellence, SAHCO leverages innovative solutions and cutting-edge technology to enhance service efficiency and customer experience. 

    SAHCO is the only aviation ground handling company operating in all commercially active airports across Nigeria, establishing its position as the leader in aviation ground handling in the country and one of the best in Africa.  

  • Emirates and Costa Cruises extend strategic partnership through 2027

    Emirates and Costa Cruises extend strategic partnership through 2027

    • Airline and cruise company working on enhanced connectivity and transportation solutions between DXB and Dubai Harbour Cruise Terminal

     Emirates and Costa Cruises have renewed their partnership through 2027, further positioning Dubai as a major global cruise hub. 

    Announced at ITB Berlin, the renewed partnership builds on two decades of successful collaboration, uniting both the airline and cruise company’s expertise to elevate the passenger journey while further developing Dubai’s proposition as a premier cruise destination with integrated, seamless connectivity across air, land and sea touchpoints.

    Emirates and Costa Cruises will collaborate on joint marketing efforts, harmonised flight scheduling, and dedicated capacity in the form of ‘cruise blocks’ with the availability of comfortable flights for cruise passengers to meet demand from key markets across the airline’s network where possible.

    To deliver an exceptional experience at every customer touchpoint, the partnership will focus on sharing relevant data and insights to improve service delivery, as well as dedicating support teams for cruise passengers to facilitate a smooth check-in process at Dubai Harbour Cruise Terminal. Both parties will also work closely on enhanced transport solutions between Dubai International Airport and Dubai Harbour Cruise Terminal.

    Emirates and Costa Cruises will also explore opportunities to expand their partnership beyond Dubai, which includes regions in the Costa Cruises network like Central and South America, the Far East and Southeast Asia.

    The MoU was signed by Nabil Sultan, Emirates Airline; and Daniel Caprile, Costa Cruises.

    Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Costa Cruises’ commitment to Dubai stands as a testament to our shared vision of strengthening its position as the preeminent gateway for winter cruising. For Emirates, the cruise traveller segment offers immense growth potential, in addition to generating substantial multiplier effects for Dubai’s economy. We’ll be working closely with stakeholders across the tourism eco-system, including Costa Cruises, to support fast-tracked enhancement of infrastructure that enables seamless access between Dubai’s entertainment venues and attractions and Dubai Harbour, with a view to continue to elevate city’s appeal to discerning cruise guests.”

    Costa Cruises has been operating to Dubai Harbour since 2006 and during the upcoming winter 25/26 it will deploy in Dubai Costa Toscana, its latest generation flagship.

    Daniel Caprile, Vice President Pricing & Revenue Management, Itinerary & Transportation, Costa Cruises commented: “The renewal of our Memorandum of Understanding with Emirates Airline is a confirmation of the strategic importance of Dubai and the Emirates in Costa’s tourism offering. We will continue our collaboration on marketing initiatives, operational alignments, and strategic planning, aiming at enhancing connectivity and ensuring a smooth journey for our cruise passengers. This partnership underscores our commitment to providing seamless and exceptional travel experiences for our guests, and together with Emirates, we look forward to delivering unparalleled service and unforgettable memories.”

    Dubai has pioneered an integrated travel ecosystem that delivers seamless experiences for cruise passengers – from streamlined visa processes to sophisticated port facilities at Dubai Harbour, complete with dedicated check-in. The 12 Emirates check-in counters in Dubai Harbour allow passengers who are disembarking from their cruise ships to fully check-in up to 4 hours before flight departure with the convenience of exploring Dubai without their luggage before heading directly to the airport and breezing past most formalities before their flight

  • Emirates concludes high-impact presence at ITB Berlin 2025

    Emirates concludes high-impact presence at ITB Berlin 2025

    …Airline forges 11 strategic agreements with key partners, welcomes over 6,000 visitors to its stand across the leading travel exhibition’s three day run

    Emirates concluded yet another successful ITB Berlin, reinforcing its commitment to the world’s largest travel trade show while deepening strategic partnerships across the global travel eco-system. Over the event’s three day run, the airline signed 11 strategic agreements, held 270 high-level meetings and received over 6,000 visitors at its stand, which featured Emirates’ latest-generation A350 cabin products alongside its signature Onboard Lounge and Shower Spa, as well as its sustainability initiatives.

    Network Expansion: Connecting the world to Asia

    Ahead of its return to this year’s edition of ITB Berlin, Emirates announced the launch of three new Asian destinations – Shenzhen in China (1 July), Da Nang in Vietnam (2 June) and Siem Reap in Cambodia (3 June). This strategic growth will establish essential connections that benefit both leisure and business travellers, delivering enhanced options, better connectivity, and greater access to Southeast and East Asian markets.

    Promoting Central Europe and Mediterranean gateways

    Emirates also renewed its Memorandum of Understanding (MoU) with the Austrian National Tourist Office (ANTO) on the sidelines of ITB Berlin, further reinforcing its ongoing commitment to attracting travellers from across its global network to explore this European gateway. The renewal of the partnership coincides with Emirates celebrating 20 years of operations to Vienna last year, having carried more than 5 million passengers between Dubai and the Austrian capital so far. In a similar move to promote Malta, Emirates also signed an MoU with the Malta Tourism Authority to boost inbound tourism to the Mediterranean gateway from across its global network.

    Reimagining air-land-sea links

    ITB Berlin this year served as a springboard for the airline’s ever-expanding cruise partnerships. The airline’s long-standing commitment to promote Dubai as a preferred global cruise destination and hub was supported by the extension and expansion of its strategic partnerships with TUI Cruises, Costa Cruises and AIDA Cruises.   

    The airline’s partnership extension with TUI Cruises is optimally timed with the addition of their second vessel homeporting its operations in Dubai for the 2025/2026 cruise season. Emirates’ extended partnership with Costa Cruises through 2027 will see both entities work even closer to explore enhanced transport solutions between Dubai International Airport and Dubai Harbour Cruise Terminal.

    These collaborations will further enhance connectivity between air, land and sea, offering cruise customers a seamless booking experience and unparalleled convenience at every touchpoint of their journey.

    Elevating the customer experience through OTAs

    Emirates strategically used ITB Berlin as a platform to expand its partnerships with key global travel platforms as part of its continued commitment to customer experience excellence, from booking to boarding.

    The airline expanded its long-term partnership with Expedia Group to offer travellers the convenience of personalising their own trips on Emirates. The airline’s full integration of its New Distribution Capability (NDC) API with Expedia Group’s brands, now offers its complete portfolio of products and services, including extra baggage and seat selection.

    Emirates and  Trip.com  renewed their long-standing partnership, helping to expand  Trip.com’s global presence, leveraging Emirates’ extensive international network, and coordinating promotional efforts in Asian and European markets, which remain a strategic focus for both Trip.com and Emirates.

  • SAHCO Enhances Cargo Security with Cutting-Edge E.T.D Machine

    SAHCO Enhances Cargo Security with Cutting-Edge E.T.D Machine

    Skyway Aviation Handling Company (SAHCO) PLC is excited to unveil its acquisition of the Rapiscan Itemiser 5X, the newest breakthrough in Explosive Trace Detection (ETD) technology. This makes SAHCO the first and only ground handling company in Nigeria to integrate this advanced system. The state-of-the-art machine will significantly boost SAHCO’s cargo screening capabilities, ensuring precise detection of explosives and narcotics—meeting crucial safety standards for both importing and exporting cargo to the United States and other Western countries.

    The Itemiser 5X is widely recognized and recommended by the U.S. Transportation Security Administration (TSA) for its superior security screening capabilities. By integrating this advanced technology, SAHCO strengthens its position as a leader in aviation ground handling and security compliance. This investment underscores SAHCO’s unwavering commitment to ensuring safe, efficient, and internationally compliant cargo operations.

    Furthermore, the Itemiser 5X represents a major advancement in security screening, featuring an optimized detection library that can identify a wide range of explosives and narcotics. Its advanced software algorithm enhances accuracy and efficiency, making it a crucial addition to SAHCO’s security infrastructure. To further strengthen security measures, SAHCO has strategically deployed three units of the Itemiser 5X across its major operational hubs, reinforcing its commitment to global security standards.

    Designed for superior performance, the Itemiser 5X incorporates a fast clear-down mechanism that efficiently removes residual explosive traces after detection, ensuring seamless operations. Its innovative desorber design and sample wand improve sample collection accuracy, while remote monitoring capabilities allow real-time system oversight through a dedicated console.

    Engineered for ease of use, the machine is lightweight, portable, and equipped with a built-in handle for convenient transport. Its advanced features include stable humidity control, a high-capacity hard drive for reliable performance, and an automated internal calibration system that reduces consumable usage while maximizing detection accuracy. Additionally, the non-radioactive ionization source eliminates the need for annual wipe tests and special licensing, simplifying compliance requirements.

    SAHCO remains the only aviation ground-handling company operating in all commercial airports across Nigeria. Equipped with state-of-the-art Ground Support Equipment and highly trained personnel, SAHCO continues to provide world class aviation handling services like Passenger handling Services, Baggage Handling Services, Ramp handling services, Cargo handling and warehousing, crew administration, Aviation security amongst other services.

  • Emirates SkyCargo Facilitates Global Trade: and Celebrates 39 Years of Connecting to Africa

    Emirates SkyCargo Facilitates Global Trade: and Celebrates 39 Years of Connecting to Africa

    In 2024, the airline carried an average over 3,800 tonnes in and out of Africa every week, via 20 gateways

    As the logistics industry comes together in Nairobi at Air Cargo Africa, Emirates SkyCargo reaffirms its near-four decade commitment to the continent. With an average of 3,820 tonnes carried in and out of Africa every week, the airline strengthens trade lanes and connects African manufacturers, traders and exporters with businesses all over the world.

    “Africa has been a priority market for Emirates SkyCargo since our first flight to the continent in 1986. Since then, we’ve gone from strength to strength,” said Khalid Al Hinai, Vice President Cargo Commercial, Emirates SkyCargo – Africa, UAE and Middle East. “It is an exciting time to serve Africa, with the potential game changing policies such as the African Continental Free Trade Area (AfCFTA) which is set to shape the region’s economic development and boost trade potential both regionally and internationally. As a facilitator of trade, we are committed to connecting underserved markets to global supply chains, creating reciprocal economic and business opportunities that strengthen global economies.”

    Emirates SkyCargo first began operations to Africa in April 1986 – less than one year after establishing operations – with direct flights between Dubai and Cairo, Egypt. Over the 39 years, the airline steadily scaled operations, increasing capacity, gateways, and frequencies to better serve local and global customers. Now, in 2025, Emirates SkyCargo operates eight scheduled freighters and 172 passenger planes into 20 destinations across the region every week. With over 145 destinations on its vast global network, Emirates SkyCargo facilitates the quick and efficient transportation of goods, supporting African businesses import and export their goods across the world.

    Emirates SkyCargo plays an essential role in global trade, keeping goods moving to and from key African markets. In 2024, Emirates SkyCargo exported over 91,930 tonnes of perishable goods from African destinations, making it the largest commodity uplift from the region. Transported via ventilated and temperature-controlled packaging, the freight division moves strawberries from Egypt, seafood from South Africa, chilled meat from Tanzania, fresh and cut fruits from Ghana and bananas from Uganda, to name just a few.

    Horticulture is also an essential industry in Africa. Kenya, in particular, is one of the top four flower-producing countries in the world, with an ideal environment to grow consumer favourites such as roses, carnations, and chrysanthemums. Emirates SkyCargo operates a twice weekly freighter into Nairobi and on to Maastricht in the Netherlands, transporting fresh cut flowers in a temperature-regulated cool chain from farm to florist in as little as 24 hours.

    Outside of agriculture, African countries are investing in industrial manufacturing to diversify and strengthen their economies. The industry is poised for significant growth over the next decade and forms a core part of AfCFTA. With a diversified and specialized product portfolio, Emirates SkyCargo stands ready to support business in Africa with tailor-made solutions that are fast, reliable, flexible and efficient

    • Export goods to Nigeria
      Emirates Fresh – 291.719 tonnes
      Emirates AirFreight – 14.82 tonnes
      Service Cargo – 2.867 tonnes
    • Importation to Nigeria
      Emirates AirFreight – 1,481.137 tonnes
      Courier on AWB – 85.769 tonnes
      Emirates AirFreight Priority – 52.003 tonnes
      Emirates Pharma Plus – 16.718 tonnes
      Emirates Pharma – 36.277 tonnes
      Emirates Fresh – 2.969 tonnes
    • Nigeria Key Import – Export
      Key Export- Nuts / Foodstuff
      Key Import- Garments / Mobile Phones

    Throughout Air Cargo Africa, Emirates SkyCargo stands ready to engage in essential discussions and knowledge-share with other industry leaders to help propel the logistics ecosystem and support the region’s evolving supply chains. Emirates SkyCargo will be at Air Cargo Africa from February 19 – 21, at stand number B01.

  • SAHCO PLC Celebrates Year of Exceptional Growth Under the Leadership of Mrs. Adenike Aboderin

    SAHCO PLC Celebrates Year of Exceptional Growth Under the Leadership of Mrs. Adenike Aboderin

    Skyway Aviation Handling Company (SAHCO) PLC celebrates a year of exceptional growth and accomplishments under the dynamic leadership of its Managing Director/CEO, Mrs. Adenike Aboderin. Her tenure has been marked by strategic excellence, a significant boost in operational performance, and impressive milestones that have strengthened SAHCO’s position as a leading force in Africa’s aviation ground handling sector.

    Record-Breaking Financial Performance

    The company has experienced a remarkable financial turnaround, with a 74.8% increase in revenue for the period ending December 2024, compared to the previous year. This unprecedented growth reflects the company’s commitment to operational excellence, enhanced service delivery, and solidified partnerships with key industry players.

    Strategic Airline Contracts and Renewals

    Under Mrs. Aboderin’s leadership, SAHCO has secured key contracts and renewals, further cementing its reputation in the aviation industry. The company successfully renewed its ground handling contract with British Airways for five years, underscoring its reputation for quality service. Furthermore, SAHCO signed a 5-year ground handling agreement with South African Airways and strengthened partnerships with other major carriers, including Bristow Airlines, Value Jet, Ibom Air, Green Africa, and Air Cote D’Ivoire. Additionally, SAHCO expanded its footprint by securing the Air Peace London route, Ibom Air’s regional operations to Accra, and Uganda Airlines’ extended services to Abuja.

    SAHCO further expanded its portfolio by entering the religious tourism sector, securing Hajj handling contracts with Flynas and Umza Air. The company also secured the full handling contract for Neos Air, reviving the Nigerian-Italian route after nearly two decades. SAHCO’s growth continued with new domestic handling agreements with Umza Aviation, LTT Cargo, and ASTRA Aviation, solidifying its dominance in Nigeria’s aviation industry.

    Award-Winning Performance and Operational Excellence

    SAHCO’s commitment to safety and efficiency was widely recognized, with the company receiving multiple awards from British Airways, including the Bronze, Silver, Gold, and Platinum Awards for Safety & Punctuality at the Lagos station, along with a Bronze Award for its Abuja operations. These accolades affirm SAHCO’s dedication to top-tier aviation handling services.

    SAHCO also set a new standard in operational efficiency, achieving an impressive 37-minutes turnaround for an Ethiopian Airlines cargo flight—a record for offloading 37 pallets from a Boeing 777 in under 40 minutes.

    Commitment to Safety and Sustainability

    Mrs. Aboderin’s leadership has prioritized safety and environmental sustainability. SAHCO successfully renewed its IATA Safety Audit for Ground Operations (ISAGO) and RA3 certifications, demonstrating its unwavering commitment to industry-leading safety standards.

    Also, SAHCO strengthened its corporate affiliation with the Institute of Safety Professionals of Nigeria (ISPON), reinforcing its position as a safety-driven organization.

    Additionally, the company has made significant investments in eco-friendly aviation ground support equipment to support its expanding operations and contributing to environmental sustainability in the aviation sector.

    Looking Ahead: A Vision for the Future

    The first year of Mrs. Adenike Aboderin’s leadership has been transformative for SAHCO. Through her visionary approach, SAHCO has not only achieved impressive financial success but has also set new industry benchmarks in safety, efficiency, and customer satisfaction. With a continued focus on innovation and growth, SAHCO is well-positioned for even greater achievements in the years to come.

    As the company continues to push the boundaries of excellence, Mrs. Aboderin’s strategic leadership ensures that SAHCO remains a trusted and valuable partner to airlines, passengers, and stakeholders in the global aviation ground handling sector.

  • Emirates and Air Peace sign interline agreement, expanding travel choices to 13 cities in Nigeria

    Emirates and Air Peace sign interline agreement, expanding travel choices to 13 cities in Nigeria

    Emirates, the world’s largest international airline, has signed an interline agreement with West Africa’s largest airline, Air Peace, enhancing connectivity for passengers travelling to and from Nigeria. The partnership expands Emirates’ footprint to 13 new cities in Nigeria with frictionless single-ticket travel and simplified baggage throughput.

    Travellers booked on flights from Dubai to Lagos can access more of Nigeria, with onward connections to Asaba, Akure, Benin City, Calabar, Enugu, Ilorin, Kaduna and Owerri. The interline agreement will also benefit corporate travellers, connecting to additional cities in one of Africa’s major economic hubs, including its capital city Abuja, Kano, Uyo, Port Harcourt and Warri, further supporting the strong bilateral trade relationship between Nigeria and the UAE.

    Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “Emirates is a steadfast partner of Nigeria’s tourism, trade and aviation sectors. This partnership with Air Peace is the next step on this journey, bolstering our connectivity and introducing more travel options for corporate leisure, and travellers visiting friends and family to and from Nigeria. We look forward to deepening our strategic partnership with Air Peace in the future to enhance the benefits for our mutual customers.”

    Oluwatoyin Olajide, Chief Operating Officer, Air Peace said,”We are excited about this strategic interline partnership between Air Peace and Emirates, which is a significant step towards enhancing global connectivity for Nigerian travelers.  It aligns with our mission to provide seamless, world-class travel experiences while expanding our route network and international reach. This collaboration not only expands Air Peace’s international reach but also offers Nigerians arriving from Dubai seamless access to key domestic destinations, including Asaba, Akure, Benin City, Calabar, Enugu, Ilorin, Kaduna, and Owerri. By improving ease of travel, we are boosting business, tourism, and trade opportunities, further strengthening economic ties between Nigeria and the UAE. This partnership also reinforces Nigeria’s aviation sector by enhancing connectivity, efficiency and positioning our country as a critical hub for regional and global travel. At Air Peace, we remain committed to providing greater connectivity, convenience, and world-class service for our passengers.”

    Emirates’ Dubai-Lagos route is operated with a Boeing 777-300ER, offering the best experience in the sky. Passengers can dine on regionally inspired multi-course menus and a wide selection of premium beverages, while enjoying over 6,500 channels of global entertainment, including 23 Nigerian movies, in addition to series and other content on ice, Emirates’ award-winning inflight entertainment system. As one of only two airlines operating First Class into Lagos, the partnership enables more travellers from Nigeria to experience Emirates’ unrivalled experience with luxurious touches, defined by comfort and privacy.

    Air Peace, Nigeria’s leading airline, provides seamless connections domestically and internationally, via a fleet of aircraft, comprised of Airbus 320s, Boeing 737s, Boeing 777s, Dornier 328-300 Jets, Embraer 145s, and Embraer 195-E2s.

    Emirates offers near-unrivalled global connectivity, which is further amplified by its extensive partnership network. In Africa, the airline’s footprint expands to over 223 regional points through 5 codeshare and 19 interline partners, providing better connection opportunities to both holiday destinations and emerging economic centres on the continent.

    Customers can book their travel now on emirates.com, Emirates Retail Stores, the Emirates app, and preferred travel agencies.

  • Emirates advances fleet availability with investment in Airbus Skywise S.FP+ and Core X3 digital predictive maintenance solution

    Emirates advances fleet availability with investment in Airbus Skywise S.FP+ and Core X3 digital predictive maintenance solution

    – Airline will leverage platform’s real-time data capabilities on all its Airbus A380s and A350s for better levels of efficiency

    As part of its commitment to operational excellence and safety through strategic fleet management, Emirates has signed an agreement with Airbus for the implementation of its Skywise Fleet Performance+ (S.FP+) advanced predictive maintenance and fleet health monitoring solution and Core X3 analytics platform. The agreement was signed by Ahmed Safa, Head of Emirates Engineering and Laurent Negre, Vice President, Customer Services Airbus Africa and Middle East.

    The adoption of Airbus’s cutting-edge S.FP+ solution is set to further improve aircraft dispatch reliability while enabling strategic data-driven decision-making for Emirates’ fleet of commercial Airbus A380 and A350 aircraft. Using the platform’s advanced capabilities, Emirates Engineering teams will be able to monitor real-time aircraft performance and health data, identify potential issues inflight, and determine maintenance actions during turnarounds.

    Ahmed Safa, Head of Emirates Engineering said: “As a highly efficient, customer-centric operation, Emirates is always looking at ways to leverage leading-edge technologies that improve operational reliability and punctuality, minimise unscheduled downtime and ensure our fleet operates at the highest standards, ultimately elevating the customer experience. Adopting Airbus’s Skywise Fleet Performance+ is a step forward to support our Airbus fleet, harnessing the latest advancements, and transforming traditional maintenance activities into streamlined, precision led processes that optimise our time in the skies.” 

    Laurent Negre, Vice President Customer Services Africa and Middle East at Airbus said: “We are proud to strengthen our collaboration with Emirates through the implementation of Skywise Fleet Performance+ and Core X3. These solutions will enhance fleet performance and reliability, reduce downtime, and support operational efficiency passengers will benefit from, too.”

    Skywise Fleet Performance Plus features automated pre-departure monitoring of cabin temperatures, operations, and key systems, powered by advanced analytics.

    The platform also integrates Aircraft Condition Monitoring System (ACMS) data for critical aircraft monitoring, delivers predictive diagnostics with real-time alerts and solutions, and provides comprehensive status insights for Emirates’ Airbus A380 and A350 fleets. The integration of the Core X3 analytics platform will help Emirates Engineering to manage vast amounts of data, connecting different systems for single source, up-to-the-minute insights through an enhanced user interface that can be intuitively used by multiple teams.

    Emirates Engineering has long used aviation analytics and operational insights to maximize fleet availability while driving cost and network efficiencies. The airline is currently employing advanced digital technologies to accelerate improvements in maintenance operations, in addition to next generation prognostic and predictive maintenance. Work is in progress to deploy drone assisted aircraft inspections. Emirates Engineering is also exploring avenues to use virtual and augmented reality for maintenance tasks.

  • Nigeria Engr Battles KLM Airlines Over Alleged Negligence, Asks For €700 Euro, N46.2m Damages

    Nigeria Engr Battles KLM Airlines Over Alleged Negligence, Asks For €700 Euro, N46.2m Damages

    Justice Musa Kakaki has fixed April 1, for the hearing of the suit filed by a Nigeria engineer, Alhaji Yekeen Idowu against KLM Royal Dutch Airlines, over alleged negligence and lost of properties.

    Justice Kakaki fixed the date on Monday, when lawyer to both parties appeared before the cour.

    The plaintiff, had dragged the Dutch airline before the court in a suit marked FHC/L/CS/607/2020.

    At the resumed hearing of the suit on Thursday, Barrister Enitan Afolabi the announced his appearance for the plaintiff, while Barrister Fidelis Okeke leading Cynthia Adepoju announced their appearance for KLM Royal Dutch Airlines.

    Also, Kitoye Pamela Akinwale announced her appearance for the defendant.

    KLM’s counsel told the court that the business of the day was for hearing of defendant’s defence to the suit.

    However, counsel to the Plaintiff while apologized to court for missing the proceedings on two occasions, vehemently objected to the Counsel’s argument stating that the matter ought to start denove since it was partheard by Justice Abimbola Awogboro, who has been transferred to another jurisdiction of the court.

    The plaintiff’s lawyer, therefore, asked the court for a new date for the commencement of the matter.

    Justice Kakaki after listening to the parties’ submissions, held that the matter must commence denovo, he thereafter adjourned that matter to April 1, for hearing.

    The plaintiff, Engineer Idowu, in his amended statement of claims filed by his lawyer, Enitan Afolabi, has asked the court for the sum of 700 Euro, N1.2 million and N45, million Naira only) from the airline, being general and special damages.

    In urging the court to grant his request, the Engineer stated that on or about July 3, 2018, he embarked on a trip to Frankfurt, Germany on board of Klm Royal Dutch Airlines for valuable consideration and was scheduled to return to Lagos, Nigeria from Stuttgart, Germany on July 14, 2018 via a Reservation Code, MOHSKI and Airline Reservation Code V4P8K4(KL) stating his itinerary.

    He further avers that contrary to the agreed route from Stuttgart, Germany to Amsterdam, Netherlands to Lagos, Nigeria, the airline rerouted his flight from Stuttgart, Germany to Paris, France to Casablanca, Morocco to Lagos Nigeria. And that the flight from Stuttgart, Germany to Paris, France was delayed from 7. 00am to 3.00pm for which the airline paid compensation of 600 Euro to him.

    He stated that he was belatedly put on Air France flight with promise to drop him in Lagos, Nigeria en-route Casablanca, Morocco. However, he was punishingly flown from Paris, France to Casablanca, Morocco and dropped there where he was left stranded and dangerously to his fate for over 24 hours, which when added to the delay the re-route occasioned on the Plaintiff comes to 48 hours. The 48 hours certainly looked like a couple of weeks. And that he was left to frustration, isolation and deep depression during this period.

    He stated that during this period, he could not access his family in Nigeria, his business associates, he could not meet his business appointments with some of the aforementioned companies and left incommunicado with the outside world. And that having been abandoned in Casablanca, Morocco by the defendant he unsuccessfully tried to contact the defendant and/or Air France office at the airport but was prevented from accessing the office at a point where he was required to have a valid transit visa in order to do so.

    He stated further that the airline willingly refused, willingly failed to come to the terrible position he had put him. He was harassed by Morocco’s immigration authorities and barely escaped prosecution and imprisonment. All his efforts to find a solution to his travails met with a stone wall and was left dejected, miserable and at the mercy of the unknown.

    The engineer further states the following: “that after frantically seeking for solution to his travails and could not get one as the Defendant made himself unavoidably irresponsible he was compelled to take his destiny in his hands as he struggled to book another flight vide Air Morocco to Lagos, Nigeria which cost him 700EU (Seven Hundred Euro). Once inside the aircraft flying him to Nigeria he observed co-passengers avoiding me like plague and some of them covering their noses.

    “That on getting to Lagos, Nigeria he wrote to the Defendant vide the Defendant’s online platform on 27th July, 2018, 5th August, 2018, 13th August, 2018 and 20th August, 2018 complaining of the willful misconduct of the Defendant and although the Defendant responded to the plaintiff’s protest on the online platform by his emaii namely: Claim No 12000078001KL1870/14 Jul 2018, Claim No 12047594 001KL1870/14 Jul 2018, Claim No 1208922 6001AF1496/14 Jul 2018 and Claim No 12126736001AF 1496/14 July 2018, he refused, failed and/or neglected to address his grievances and further refused, failed and/or neglected to proffer solution and/or adequate compensation. The compensation offered by the defendant fell far short of the losses he incurred in consequence of the willful misconduct of the defendant.

    “Upon consequence of the willful misconduct of the Defendant and his lackadaisical attitude to his travails, he had no alternative than to consult and retain the services of Afolasade Afolabi, Esq of Enitan Afolabi & Co who wrote the Defendant vide letters dated 21st May, 2019 and 24th June, 2019 and the defendant although replied the aforementioned letters persisted in his willful misconduct to meet the demand of the Plaintiff. The email under which the Defendant reacted to the Plaintiff solicitor’s letter is the email with reference no 13261498001KL1870/14 Jul 2018 and is hereby pleaded.

    “The Plaintiff suffered special and general damages in consequence of Defendant’s breach of contract and willful misconduct. And that by the time he consulted his solicitors and an action was imminent he was unable to find the flight ticket he used from Casablanca to Lagos, Nigeria and all efforts to find it proved futile but continues to search for It until recently when he gave up the search for it as it was irretrievably lost.

    “By reason of the Defendant’s Incompetence, deliberate act, act of negligence and willful misconduct the Plaintiff has been put to a lot of financial losses, travel stresses, loss of professional time, criminal imputation etc. and his health has been seriously and adversely affected.”

    But the airline, KLM Royal Dutch, in it’s amended statement of defence filed by it’s lawyer, S. E. Elema (SAN), while admitting some of the plaintiff’s Statement of Claims, however urged the court to discountenance the plaintiff’s claims as they are not supported by the facts of this case or by the applicable laws.

    Parts of the airline amended statement of defence reads: ” the
    made the following aveerments: “the Amended Statement of Claim, which says that the flight from Stuttgart to Paris was delayed from 7.00a.m to 3.00pm and states instead that following the cancellation of the Plaintiff’s flight KL 1870 which was scheduled to depart Stuttgart at 11a.m (and not 7.00a.m), the Defendant immediately arranged, with re-issued ticket and boarding passes to the Plaintiff, for the Plaintiff to be flown on its sister-airline, Air France’s flight AF 1509, being the earliest possible flight out of Stuttgart, to Paris, from where he would connect flight AF 1496 to Casablanca and then Royal Air Maroc flight AT 555 to Lagos. The said flight AF 1509 departed at 3.15pm resulting in a delay of 4 (four) hours, for which the Plaintiff was compensated with the sum of N252,131.00 being the Naira equivalent of 600 Euros in line with EU regulations.

    “The Defendant denies the averment contained in paragraph 9 of the Amended Statement of Claim and in response states that the flight AF 1496, which was scheduled to convey the Plaintiff from Paris to Casablanca was also unfortunately delayed by the Air Traffic Controllers in Paris, a situation which was beyond the control of the Defendant and its sister-airline.

    “The Defendant states in furtherance of the aveerment contained in paragraph 5 above that it did not fly the Plaintiff to Casablanca as a form of punishment, neither did it abandon him there, rather, it did everything possible within its control to get the Plaintiff to his destination and as soon as possible but for the delay of the Casablanca flight from Paris by the Air Traffic Controllers in Paris, which eventually prevented the Plaintiff from making his connecting flight from Casablanca to Lagos, on board Royal Air Maroc (AT5S5) as the flight had left before his arrival in Casablanca. That being the case, the Plaintiff was expected to approach Air France’s counter or the Royal Air Maroc’s counter in Casablanca for a rescheduling of his flight to Lagos but this, the Plaintiff never did.

    “The Defendant denies the aveerment contained in paragraph 11 of the Amended Statement of Claim and states that transit visas are not required to approach Air France’s counter at the Casablanca Airport while transiting or making flight connections, provided the passenger is with a valid onward ticket. The Plaintiff, thus, being in possession of his re-issued onward ticket and boarding pass for his connecting flight to Lagos via Royal Air Maroc, ought to have approached either the counter of Air France or Royal Air Maroc for an alternative flight to Lagos without any additional cost.

    “The Defendant denies the aveerments contained in paragraphs 12 and 13 of the Amended Statement of Claim and reiterates the fact that the Plaintiff failed to approach the Air France’s counter to have his connecting flight rescheduled or be provided with an alternative flight which would have been done at no extra cost. The Defendant therefore denies responsibility for any additional cost incurred by the Plaintiff on account of any new flight ticket as that was solely his decision.

    “The Defendant denies any willful misconduct on its part as alleged in paragraph 14 of the Amended Statement of Claim. The Defendant however admits receiving emails from the Plaintiff, to which it replied vide its response to the request dated 27 July 2018; vide email dated August 13, 2018 to the request dated 5 August 2018; vide email dated August 20, 2018 to the request dated 13 August 2018; and vide email dated August 29, 2018 to the request dated 20 August 2018, offering compensations in line with the EU regulations to the Plaintiff in the sum the N252,131.00 already paid per the attached EFT Payment advice dated 29.08.18 and additional 2 (two) 200Euros worth of travel vouchers numbered 0578256720803 and 0578260225974 respectively.

    “The Defendant again denies any willful misconduct on its part as alleged in paragraph 15 of the Amended Statement of Claim but admits receiving letters dated 21″ of May, 2019 and 24” of June, 2019 from one Afolasade Afolabi Esq.. to which the Defendant replied, with Reference number 13261498001 KL 1870/14JUL2018, through Ms. M Aguib of Customer Care, informing the said Afolasade Afolabi Esq. about the N252.131.00 compensation already paid to the Plaintiff for the delayed and eventually cancelled flight KL 1870 from Stuttgart to Amsterdam, as well as the additional 400 Euros worth of travel vouchers and the opportunity to explore a refund of his unused Casablanca to Lagos travel coupon through his travel agent which issued his original ticket.

    “The Defendant vehemently denies the allegations contained in paragraphs 16-19 of the Amended Statement of Claim with emphasis on the allegations of breach of contract, willful misconduct, incompetence and negligence and as such not liable to the Plaintiff for any special or general damages inclusive of financial loss, loss of professional time, criminal imputation or adverse health condition allegedly suffered by the Plaintiff.”